5 Best OpenPhone Alternatives for Small Businesses in 2025

Searching for OpenPhone alternatives? Discover the top 5 VoIP business phone systems in 2025 offering better features, pricing, and team-friendly tools for small businesses.

Not Sure If OpenPhone Is Still the Right Fit? These 5 Business Phone Systems Might Work Better in 2025

OpenPhone is a solid VoIP option, especially for startups, but it’s not always built for every type of small business. You may be looking for more affordable pricing, better support for team collaboration, or standout features like SMS broadcasts.

If that sounds familiar, this list is for you. We’ve rounded up the five best OpenPhone alternatives for 2025 - each offering a unique edge when it comes to functionality, simplicity, or value for service-based teams.

1. Ringo – The Rising Star Redefining Small Business Communication

Why it’s a top pick:
Ringo is a soon-to-be-launched, modern business phone system built for service-based businesses and small teams who want more than just a virtual phone number. It lets you reach out, not just respond — and is packed with forward-looking tools like SMS broadcasting and AI receptionists to help your team stay responsive and proactive.

• Proactive SMS Broadcasting:
  Send updates, promos, and reminders to your whole customer list with one click. Ask for customer reviews in a couple of easy clicks.
• Upcoming AI Tools:
  • Custom AI Summaries: Surface insights and tone you care about — not just raw transcripts.
  • AI Receptionist: Handles calls you're too busy to take and keeps you in the loop.
• Pricing: $10/month base + $0.25/per active conversation — with unlimited users included.

Best for:
Small teams in salons, real estate, and services that prefer a flexible, affordable, modern yet simple phone solution to help businesses grow.

How It’s Different from OpenPhone:

• Flexible pricing (adapts to business seasons, high or low demand) with no per-user fees
• Advanced SMS broadcasting, with templates to choose from
• AI features focused on time-saving and insights

📌 Ringo is built to help you grow, not just answer calls.

2. Grasshopper – Best for Traditional Call Handling with Basic Texting

Grasshopper is a virtual phone system built for businesses that want a voice-focused setup with 1:1 SMS support. It includes custom greetings, extensions, and call routing, with an emphasis on straightforward call handling.

• Key Features:
  • Call forwarding, voicemail, and extensions
  • Mobile and desktop apps
  • 1:1 texting included
  • Solo Plan: $14/month; Unlimited Users Plan: $25/month+

Best for:
Businesses with simple voice needs and solo professionals managing inbound calls.

How It’s Different from OpenPhone:

• Offers basic 1:1 texting but no shared inbox or team SMS features
• Plans start at a lower entry point for solo users
• Focuses primarily on voice with fewer messaging or collaboration tools

3. JustCall – Best for Sales and Support Teams Using CRMs

JustCall is a feature-rich platform tailored for sales and support teams. It connects with popular CRMs, offers call logging and analytics, and supports structured workflows for outbound and inbound calls.

• Key Features:
  • Voice + SMS with call routing and logging
  • CRM integrations (HubSpot, Salesforce, Zoho, etc.)
  • Call recordings, analytics, and automation tools
  • Starts at $29/user/month

Best for:
Teams working in CRM-driven environments who need call automation and performance tracking.

How It’s Different from OpenPhone:

• Advanced built-in CRM integrations for sales and support workflows
• Advanced call tracking and analytics
• More structured for teams handling large call volumes

4. Dialpad – Best for AI-Powered Communication and Insights

Dialpad is a unified communication platform that includes AI tools like call transcription, real-time suggestions, and automatic summaries. It also supports voice, video, and SMS across a single platform.

• Key Features:
  • AI-powered call transcription and coaching
  • SMS and video meetings included
  • Integrations with Microsoft 365, Google Workspace, Salesforce
  • Starts at $15/user/month

Best for:
Teams who want communication tools that provide insights and help improve performance.

How It’s Different from OpenPhone:

• Offers advanced real-time AI transcriptions and summaries
• Includes video calling alongside voice and SMS
• Integrates with a broader range of enterprise tools

5. Google Voice – Best for 1:1 communication, Low-Cost Business Calling

Google Voice is a lightweight, easy-to-use option that’s ideal for solo business owners or freelancers already using Google Workspace. It provides calling, voicemail, and texting with deep Gmail and Calendar integration.

• Key Features:
  • One number for voice, SMS, and voicemail
  • Voicemail transcription and spam filtering
  • Google Calendar and Gmail integration
  • Free for personal use; Business plans start at $10/user/month

Best for:
Solopreneurs and early-stage startups looking for a free or low-cost business number with basic calling and texting.

How It’s Different from OpenPhone:

• Tighter integration with Google products
• Free for personal use, lower-cost business plans
• Limited business-focused features like shared inboxes or SMS broadcast
• Minimal team collaboration tools

Final Thoughts: Which OpenPhone Alternative Is Right for You?

Ready to Communicate Smarter?

If your business has outgrown basic VoIP tools and you're ready for a phone system that supports team collaboration, customer outreach, and scalable growth, Ringo could be the perfect OpenPhone alternative for your team.

👉 Try Ringo for free today — no per-user fees, just powerful communication built for small teams.

If you want more insights on competitive options, check our Best Business Phone Systems in 2025 article. Or if you want to have a closer look into the different price each solution provides, check our Business Phone Systems Price Comparison article.