Business Phone System Pricing Comparison for Small Businesses (2025)

Compare pricing and features of top business phone systems for small teams in 2025 - including Ringo, OpenPhone, Grasshopper, JustCall, Dialpad, and Google Voice.

📞 Choosing the Right Business Phone System: What to Consider

If you're a small business owner or startup founder, choosing the right business phone system isn't just about price - it's about finding a communication tool that supports your workflow, team structure, and customer experience.

Before comparing platforms, consider:

✅ 1. User-Based vs Flat Pricing

Do you pay per team member, or get unlimited users with a single plan? This can massively impact your monthly bill as you grow.

✅ 2. SMS & Calling Needs

Do you rely on inbound calls, or do you also send SMS promotions, reminders, or review requests? Not all systems support bulk or automated messaging.

✅ 3. Team Collaboration

If multiple people handle calls or messages, you’ll need a shared inbox or central phone number everyone can access.

✅ 4. AI & Automation

Some platforms offer AI tools like call summaries or smart assistants. These can save time, especially for busy service-based businesses.

✅ 5. Integration with Your Stack

Need it to sync with your CRM, booking tool, or email? Look for integrations with tools like Google Workspace, Salesforce, or Slack.

Once you’ve mapped your needs, you can better match them to the right provider. Below is a breakdown of top options in 2025.

🔍 Plan-by-Plan Pricing Breakdown

Ringo

• Price: $10/month base + $0.25/per active contacts
• Users: Unlimited (no per-user pricing)
• Features:
  • Shared team inbox
  • SMS broadcasting to multiple customers at once
  • AI receptionist and custom conversation summaries (coming soon)
• Ideal for: Small businesses, salons, and service providers who need flexible team collaboration and proactive customer engagement tools.

Ringo's simple unique plan (with example):

OpenPhone

• Price: starting at $15 per user/month (billed annually)
• Users: Per-user model
• Features:
  • One local or toll-free number per user
  • Voicemail transcription
  • Shared numbers with limited seats
  • Limited SMS broadcast
  • Integrations with Slack, Zapier, and Google Contacts
• Ideal for: Small teams wanting a clean interface and messaging-focused phone system.

OpenPhone's yearly plans:

Grasshopper

• Price: starting at $14/month (billed annually)
• Users: 1 user (Solo Plan), higher tiers allow more users
• Features:
  • 1 number with 1 extension
  • Basic SMS, voicemail-to-email
  • Mobile + desktop call handling
• Ideal for: Solopreneurs or voice-first businesses with simple call needs.

Grasshopper's yearly plans:

JustCall

• Price: starting at $29/user/month (billed annually)
• Users: Per-user
• Features:
  • Voice, SMS, WhatsApp support
  • Local/international numbers
  • CRM sync, analytics, and call automation
• Ideal for: Sales/support teams who need CRM integration and workflow features.

JustCall Yearly Plans:

Dialpad

• Price: starting at $15/user/month (billed annually)
• Users: Per-user
• Features:
  • AI-powered transcription and call summaries
  • Unified voice, SMS, and video meetings
  • Google Workspace and Microsoft 365 integrations
• Ideal for: Teams wanting AI enhancements for meetings and internal communication.

Dialpad's yearly plans:

Google Voice – Business Starter Plan

• Price: starting at $10/user/month
• Users: Per-user
• Features:
  • Free calling to US numbers
  • Voicemail transcription
  • Integration with Google Calendar and Meet
• Ideal for: Freelancers and Google Workspace users seeking a low-cost, minimal solution.

Google Voice Monthly Plan:

💬 Final Thoughts

There’s no one-size-fits-all phone system — the best choice depends on how you work, communicate, and grow. Here's a quick takeaway:

• Lowest Entry Price: Google Voice
• Best Flexible Pricing for Teams: Ringo
• Best for CRM-Integrated Workflows: JustCall
• Best for AI Features: Dialpad
• Best Solo-Friendly Option: Grasshopper

👉 Try Ringo for free today — no per-user fees, where you don't get just a business phone solution but also a set of powerful features to help you grow.

Check our other article that focuses on feature differentiations.